Privacy Policy

Last Updated: 22/07/2026

At Wokingham Philharmonic Orchestra ("we," "our," or "us"), accessible from wokinghamphilharmonic.org, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an inquiry, or subscribe to our newsletter, in compliance with the UK/EU General Data Protection Regulation (GDPR).

1. Data Controller

For the purposes of applicable data protection legislation, the Data Controller responsible for your personal data is:

2. Information We Collect and How We Use It

We collect personal data only when you voluntarily provide it to us through the interactive forms on our website.

A. General Inquiries ("Contact Us" Form)

  • Data Collected: Name, email address, message content, and any details you choose to provide.

  • Purpose: To respond to your questions, support requests, or general business inquiries.

  • Legal Basis: Our legitimate interest in communicating with our website visitors and providing customer service.

B. Newsletter & Marketing Subscriptions

  • Data Collected: Name and email address.

  • Purpose: To send you our email updates, promotions, and newsletter content.

  • Legal Basis: Your explicit consent provided when you check the opt-in box or submit the subscription form. You may withdraw your consent at any time.

C. Technical Data & Cookies

  • Our website is hosted on Hostinger, which automatically collects standard log data (such as your IP address, browser type, and time of visit) to ensure platform security, stability, and proper loading.

3. How We Share Your Data (Third-Party Processors)

We never sell, rent, or trade your personal data to third parties. We only share information with trusted third-party service providers who help us operate our website and conduct business:

  • Hostinger: Our web hosting provider and website builder. Hostinger securely stores website files and form submissions on its servers acting as our Data Processor.

  • Maillist: If you subscribe to our newsletter, your email address is processed by our email management platform to deliver updates and handle automated unsubscribes.

4. How Long We Keep Your Data

  • Contact Form Submissions: Retained only for as long as necessary to resolve your inquiry or follow up on your request, after which messages are periodically deleted.

  • Mailing List Subscriptions: Retained for as long as you remain subscribed. If you unsubscribe or request data deletion, your email is permanently removed from our active marketing database.

5. Your Data Protection Rights under GDPR

If you reside in the UK or the European Union, you hold the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can ask us to correct inaccurate or incomplete information.

  • Right to Erasure ("Right to be Forgotten"): You can ask us to permanently delete your personal data.

  • Right to Withdraw Consent: You can unsubscribe from our mailing list at any time by clicking the "Unsubscribe" link at the bottom of any marketing email or contacting us directly.

To exercise any of these rights, please contact us at WokinghamPhilharmonic@gmail.com.

6. Security

We take appropriate technical measures to protect your personal data from unauthorized access, loss, or alteration. Our website uses standard SSL encryption (https://) to secure data transmitted through our forms.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our legal obligations or operational setup. The updated version will be indicated by the "Last Updated" date at the top of this page.

© 2026 Wokingham Philharmonic Orchestra